Privacy Policy

At NexusTech, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nexustech.com and use our IT services. Please read this policy carefully.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the Netherlands and the European Union.

1. Data Controller

The entity responsible for controlling your personal data is:

2. Data We Collect

We collect different types of personal data depending on how you interact with us. This may include:

• Identity Data: First name, last name, job title, and company name.
• Contact Data: Email address, phone number, and mailing address.
• Technical Data: IP address, browser type, device information, and browsing behavior collected via cookies and similar technologies.
• Account Data: Username, password (encrypted), and security questions if you create an account.
• Professional Data: Details regarding your business needs, IT infrastructure, and project requirements provided during consultations.

3. How We Use Your Data

We only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of a Contract: To provide our IT services, software development, and consultancy as agreed upon in our contract.
• Legitimate Interests: To manage our relationship with you, ensure network security, and prevent fraud.
• Legal Obligation: To comply with legal and regulatory requirements, such as tax reporting and record-keeping.
• Consent: To send you marketing communications or newsletters if you have explicitly opted in.

4. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases to process your personal data:

• Contract: Processing is necessary for the performance of a contract to which you are a party.
• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Legitimate Interest: We have a legitimate business interest to process your data, such as analyzing usage trends to improve our services.

5. Data Sharing and Third Parties

We do not sell your personal data. We may share your data only with specific third parties under strict confidentiality agreements:

• Service Providers: Third-party IT hosting, analytics, and email service providers who assist us in operating our business.
• Partners: Strategic technology partners with whom we jointly deliver solutions.
• Legal Authorities: If required by law, court order, or to protect our rights and property.

6. International Data Transfers

Your data is primarily processed within the European Union. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your information in accordance with GDPR requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of any inaccurate or incomplete data.
• Erasure: Request the deletion of your personal data (subject to certain conditions).
• Restriction: Request that we restrict the processing of your data.
• Portability: Request the transfer of your data to another organization.
• Objection: Object to the processing of your data based on legitimate interests.

To exercise these rights, please contact us at [email protected]. We will respond to your request within one month.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect activity data and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more details, please see our Cookies Policy.

10. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected. Retention periods may be determined by legal obligations, such as tax laws requiring us to keep financial records for seven years.

11. Changes to This Policy

NexusTech may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy frequently for any changes.

12. Contact Us

If you have any questions about this privacy policy, the data we hold about you, or your rights, please contact us: